L052--Washington DC VAMC | Prosthetics Fitter(s) Needed | RFQ/SSN

A.1 STATEMENT OF WORK 1. Purpose The Contractor shall provide two Orthotic Fitters to support the Prosthetic and Sensory Aids Service (PSAS) at the Washington, DC VA Medical Center. The positions will support clinical and administrative functions related to the fitting, dispensing, adjustment, documentation, and inventory support of orthotic devices and therapeutic footwear, consistent with VA duties for Orthotic Fitter roles and VA therapeutic footwear policy. 2. Scope of Work The Orthotic Fitters shall perform services under the supervision and direction of VA clinical leadership and within applicable VA policies, procedures, and provider guidance. Duties shall include constructing, shaping, repairing, fitting, and dispensing common orthotic devices and non-custom orthotic soft goods, as well as supporting therapeutic footwear and in-shoe orthoses workflows. 3. Specific Tasks The Contractor shall ensure each Orthotic Fitter performs the following: Fit, size, and dispense non-custom orthotic soft goods, therapeutic footwear, and prefabricated orthoses. Construct, shape, and repair common orthotic/prosthetic devices from casts and/or clinician documentation. Assist in the repair, fitting, engineering, and dispensing of orthotic appliances under appropriate clinical direction. Take patient measurements and document fitting information and related clinical/administrative data in the medical record or other authorized system. Review consults or work orders for clarity and clinical appropriateness, and coordinate with clinicians as needed. Instruct patients on the proper use, adjustment, and care of prescribed devices and footwear. Maintain orthotic inventory, including patient-specific items and chemical/supply inventory, and submit requests through the applicable ordering system. Respond to telephone inquiries and provide general administrative support to the PSAS clinic. Participate in follow-up scheduling and device serviceability checks as directed by VA staff. 4. Staffing Requirements Two full-time Orthotic Fitters shall be provided. Each fitter should be certified in orthotic fitting, therapeutic shoe fitting, patient interaction, documentation, and inventory support in a healthcare or prosthetics/orthotics environment. Preferred qualifications may include certification relevant to orthotic fitting or therapeutic shoe fitting, consistent with VA hiring preferences for similar roles. The Registered/Certified Fitter shall be certified with the American Board for Certification in Orthotics and Prosthetics (ABC), the Board for Certification/Accreditation, International (BOC), or both. Further, the Fitter shall have completed an ABC/BOC-approved training/educational program and shall include a certificate of completion of this course with his/her resume. 5. Performance Standards Performance will be considered satisfactory when the Orthotic Fitters: Complete assigned fittings and device support accurately and on schedule. Maintain patient safety, professionalism, and confidentiality at all times. Document services clearly and completely. Support clinic workflow with minimal disruption and timely coordination. Comply with VA policies governing therapeutic footwear, in-shoe orthoses, and PSAS operations. 6. Government-Furnished Support The VA shall provide the facility, workspace, applicable policies, access to authorized systems, and clinical oversight required to perform the work. Any specialized tools, supplies, or equipment will be identified by the Contracting Officer or COR, as applicable. 7. Deliverables Two Orthotic Fitters assigned to the Washington, DC VA Medical Center. Daily clinical and administrative support for PSAS orthotic services. Accurate documentation of fittings, adjustments, and patient instruction. Inventory and supply support reports as requested by VA leadership. 8. Period of Performance This will be a six-month contract from 7-XX-XX to [end date]. 9. Place of Performance Washington, DC VA 50 Irving Street...