Integrated Workforce and Readiness Platform (ARMOR)

An Integrated Workforce and Readiness Platform for the Defense Health Agency NAICS Code(s): 541511, 541512, and 541519 1.0 Disclaimer THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is being issued solely for information and planning purposes. It does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future. This request for information does not commit the Government to contract for any supply or service whatsoever. Further, the Defense Health Agency (DHA) is not at this time seeking proposals and will not accept unsolicited proposals. Respondents are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this RFI; all costs associated with responding to this RFI will be solely at the interested party’s expense. Not responding to this RFI does not preclude participation in any future RFP, if any is issued. 2.0 Background The Defense Health Agency (DHA) is responsible for managing a complex, global healthcare enterprise. A primary challenge is the fragmentation of critical workforce data across distinct, standalone platforms. Manpower systems track billet assignments, credentialing systems manage clinical privileging, and separate databases monitor medical clearances, operational skillsets (JKSAs), and other position specific training. Because these systems lack native interoperability, leadership must manually reconcile who is assigned with what they are authorized, medically cleared, and operationally ready to perform. This architectural disconnect introduces unacceptable risk, severely restricting our capacity to dynamically assess or model the downstream effects of operational deployments on our garrison healthcare mission. The goal of this initiative is to acquire a comprehensive solution that natively links these critical domains, providing a single, integrated view to meet the dynamic demands of both garrison healthcare and the operational environment. DHA envisions an integrated workforce and readiness platform which will eliminate manual reconciliation and unlock transformative capabilities such as automated clinical scheduling and predictive impact analysis, empowering leaders to dynamically balance all mission requirements. This RFI is intended to gather information on industry best practices and innovative commercial technologies that could enable DHA to achieve this vision. To illustrate our specific needs and desired outcomes, DHA has included high-level use cases that describe how we envision leveraging data across our organization. Please be advised that these use cases are illustrative and subject to further refinement based on the information received from this RFI. 3.0 RFI Responses Submission Deadline: 22 July 2026 5:00 PM EST, submitted electronically via e-mail to Louise Lewis (louise.b.lewis.civ@health.mil) (Contracting Officer) and Rachael Bealer (rachael.n.bealer.civ@health.mil) (Contract Specialist) Interested vendors are invited to submit a capability statement addressing the five high-level use cases outlined in Section 5: Integrated Workforce and Readiness Use Cases. The capability statement should demonstrate your understanding of DHA's challenges and your ability to provide effective solutions to ALL use cases outlined. 3.1 Capability Statement Format: Length: Maximum 10 pages (excluding cover page). No more than the first 10 pages (excluding cover) will be reviewed, if submitted. Format: 8.5x11 inches, single spaced, 12pt font, in MS Word document or PDF format. Focus: Clearly and concisely address how your technical capabilities could address each of the five use cases. Considerations: Responses must address ALL five use cases in order to be considered as complete and be assessed. Late or non-compliant submissions will not be assessed or considered. 3.2.1 Name, mailing address, phone number, and e-mail of designated point of contact. 3.2.2. In order for the Government to assess the market capability o...