Lab Cepheid GeneXpert IV Molecular Diagnostic System Maintenance ; Joint Base Lindsey Graham, SC

AMENDMENT 1: This amendment extends the response date FROM 3 September 2026 to 4 September 2026. No other changes have been made. NOTICE OF INTENT TO SOLE SOURCE: This Notice of Intent is not a request for competitive proposals. This is not a solicitation or request for offers. No solicitation package is available, and telephone requests will not be honored. Only one responsible source, and no other supplies or services will satisfy agency requirements. The Defense Health Agency Contracting Activity, Healthcare Contracting Division, Southeast (DHACA-HCD-SE), plans to award a Firm-Fixed-Price (FFP) sole-source contract to Cepheid. This commercial acquisition is conducted under the simplified procedures of?FAR 12.102(a), as modernized by the?Revolutionary FAR Overhaul (RFO)?class deviations. Pursuant to RFO guidelines for acquisitions valued at or below the Simplified Acquisition Threshold (SAT), Cepheid is the only responsible source capable of providing the required certified maintenance and support services for the Cepheid GeneXpert IV Molecular Diagnostic System (Serial # 836195) at Joint Base Lindsey Graham, South Carolina. To maintain strict Original Equipment Manufacturer (OEM) operational standards and system integrity, the Contractor must furnish all certified OEM parts, labor, and support services required for preventative and corrective maintenance in accordance with OEM guidelines. Cepheid is the sole proprietor of this diagnostic technology and does not certify third-party service providers. Award to any other source would compromise system certification, void active warranties, and disrupt critical laboratory mission capabilities. Equipment Maintenance and Support General Requirements. The Contractor?must?provide all-inclusive Preventative Maintenance (PM) and Corrective Maintenance (CM) for the designated GeneXpert system(s). This coverage?must?encompass all parts, labor, and travel necessary to maintain the equipment in strict accordance with?Original Equipment Manufacturer (OEM) specifications. Services?must?remediate all system defects, including those resulting from material failure or normal operational wear and tear. Manufacturer Certification. The Contractor?must?be, and?must?provide verified documentation proving they are, an?OEM-certified service provider?for the specific make and model of the equipment. This certification?must?be actively maintained by the Contractor throughout the?entire Period of Performance (PoP). Preventative Maintenance (PM). The Contractor?must?execute?one (1) comprehensive, on-site PM service?for each covered system annually. Each PM iteration?must?be completed within?twelve (12) months?of the previously documented service. The Contractor?must?perform all diagnostic tests, calibrations, routine repairs, and authorized parts replacements required to ensure the system operates reliably and in full conformance with OEM performance standards. Software Updates. The Contractor?must?install all?proprietary software updates, security patches, and firmware revisions?released by the OEM. These updates?must?be completed at?no additional cost to the Government?and?must?be performed during the annual on-site PM visit to ensure optimal system safety, security, and performance. Technical Support and Corrective Maintenance Response. (a) Technical Support. The Contractor shall provide unlimited technical support via telephone or secure remote access from 0730 to 1600, Monday through Friday (excluding Holidays). (b) On-Site Response. In the event an issue that cannot be resolved remotely, the Contractor shall dispatch an OEM-certified Field Service Engineer for on-site corrective maintenance. The technician shall arrive on-site within two (2) business days following the initial service request from the Government. The contractor shall provide all necessary labor, tools, equipment, parts, and maintenance required to perform preventative maintenance (PM) and corrective maintenance (CM) on Cepheid Gen...