Image Management Systems (IMS) and Dental IT Services

Request for Information (RFI) Defense Health Agency (DHA) Medical Device and Equipment (MDE) Program Management Office (PMO) Image Management Systems (IMS) and Dental IT Services. 1.0 DISCLAIMER: This is NOT a Request for Proposal (RFP) nor a Request for Quotations (RFQ). It is strictly a Request for Information (RFI) and should not be construed as a formal solicitation nor an obligation on the part of the Government to acquire any products or services. Neither unsolicited proposals nor any other kinds of offers will be considered in response to this RFI, and no contract will be awarded pursuant to this announcement. The information requested by this RFI will be used within DHA to facilitate decision making and will not be disclosed outside of DHA. Any information provided to the Government is strictly voluntary and will be provided at no cost to the Government. 2.0 SUBJECT: The Medical Research and Development Contracting Division 2, Defense Health Agency Contracting Activity (DHACA), is seeking information in the form of capabilities statements and availability. This RFI is for fact-finding and planning purposes only. The information will be used in conducting market research to identify qualified, experienced, and interested potential business sources in support of the Government’s requirements, which are subject to change prior to a formal solicitation release. The Government reserves the right to decide whether a small business set-aside is appropriate based on responses to this notice. Contractors are encouraged to inform the Government of any barriers that would prohibit them from competing. Contact with Government personnel, other than those specified in the RFI, by potential offerors or their employees regarding this requirement is not permitted. 3.0 BACKGROUND: The Medical Device and Equipment Program Management Office (MDE PMO) is the office of responsibility for Defense Health Agency (DHA) dental operations and project sustainment. MDE PMO provides a full spectrum of dental services to 520,000 eligible military and retired beneficiaries in the Continental United States (CONUS) and Outside Continental United States (OCONUS) permanent locations and to the joint war fighters at deployed locations around the world. At these locations, dental professionals provide cost effective and high-quality dental care using dental information technology (DIT) by employing commercial-off-the-shelf software and state-of-the-art dental equipment. The Image Management System- Dental (IMS-D) provides total lifecycle management of all dental technologies enabling “Medically Ready Force, Ready Medical Force”. IMS-D is an enclave of digital dental imaging assets supporting the delivery of dental care that has full Defense Health Agency Risk Management Framework (RMF) accreditation and ensures compliance with DoD cybersecurity standards. The MDE PMO is seeking contractors who can provide the following comprehensive services in support of the MDE PMO’s Dental Picture Archiving and Communication Systems (PACS) program. Configuration and Requirements Management Assist the MDE PMO with configuration management, requirements management, and acquisition planning processes to ensure efficient and effective operations. Technology Support and Integration Provide support for bi-directional connections with the DHA Global Picture Archiving and Communication Systems (PACS) repository, migration of clinics to the DHA network, integration with the Military Health System (MHS) GENESIS, and management of dental radiology reading services and lab software. Technical Support Deliver remote and on-site dental technical support for all Dental Treatment Facilities (DTFs) across the Department of War (DoW) and United States Coast Guard (USCG), Air National Guard (ANG) including troubleshooting, hardware/software configurations, server migrations, and user training. Provide functional expertise for Dental PACS software to include, but not limited to, Apteryx, Mi...